This messaging program sends appointment confirmation and reminder messages to customers who have filled a form with Kess Management Health And Wellness through our website at 10 Crossroads Dr Ste, 104 Owings Mills, MD 21117, USA, or via our scheduling forms, and who have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.